Privacy Policy

1. Name, Address and Representative

REER JAPAN Co., Ltd.

4-289 Yanaka-cho, Koshigaya, Saitama 343-0856, Japan

Representative Director: Osamu Takechi

2. Personal Information We Collect

Through our quote and contact forms, by phone, by email and by other means, we collect your company name, your name, email address and phone number, and the details of your quote request or inquiry. To operate this website securely, we also collect communication records such as the IP address you access it from.

3. Purposes of Use

1. To respond to quote requests and inquiries, and to contact you
2. To provide the services you request (collection, data erasure, consignment sales, repair and maintenance, etc.) and to perform our contracts
3. To tell you about our services (we will stop on request if you prefer not to receive this)
4. To prevent misuse and to operate this website securely
5. To produce statistical data that cannot identify individuals, and to improve our services

4. Provision to Third Parties

Except where permitted by law, we do not provide personal information to third parties without your consent.

5. Outsourcing

To the extent necessary to achieve the purposes of use, we outsource the operation of systems such as our website, database and email to external service providers. We select these providers carefully and supervise them as necessary and appropriate.

6. Security Measures

• Basic policy：We have established a Basic Policy on Information Security and published it on this website. Read the Basic Policy on Information Security
• Organizational measures：We have appointed a person responsible for handling personal information and regularly review how it is handled.
• Human measures：We train our employees in the handling of personal information.
• Physical measures：We control entry to and exit from areas where personal information is handled, and prevent the theft or loss of equipment and documents.
• Technical measures：We limit who can access personal information and what they can do with it, and encrypt communications with this website and with our database.
• Understanding the external environment：We use cloud services (servers, database and email) provided by companies based in the United States, and implement security measures with an understanding of the U.S. system for protecting personal information. Our website and database are operated in data centers in Japan.

7. Information Stored on Devices Entrusted to Us

We do not use information recorded on devices entrusted to us for collection, data erasure, consignment sales, repair or similar services for any purpose other than the work you requested.

8. Requests for Disclosure and Other Actions

If you ask us to notify you of the purpose of use of, disclose, correct, add to or delete, stop using or erase, or stop providing to third parties the retained personal data concerning you, we will verify your identity and respond without delay in accordance with the law. Please contact the office below for how to make a request (including the documents to submit and how we verify your identity). We charge no fee.

9. Inquiries and Complaints

Please send inquiries and complaints about our handling of personal information to:

10. Changes to This Policy

We may revise this policy in response to changes in laws and regulations or for other reasons. Revisions take effect when posted on this website.